“Mono Uomo” is responsible and aware of how important information about its members is used and shared for its members.

This statement, published on the "Mono Uomo" website and under the name of the Privacy Agreement you are currently reading, contains statements regarding our privacy policy.

By visiting the "Mono Uomo" website, you are deemed to have accepted the practices specified in this privacy statement and committed to comply with them.

Your Personal Information, Use and Security of Your Personal In

formation
"Mono Uomo" requests you to provide your name, e-mail address, telephone numbers and postal address within your own knowledge and request through the registration forms and order forms on the website.

“Mono Uomo” means your personal information listed above; To receive your orders through the website, to provide our products and services properly, to make your payments, to contact you for marketing purposes about your products and services, to update your information, to manage and maintain your membership, to inform you about products and services that may be of interest to you, to recommend new products and to uses technical, logistics and other similar functions of third parties on our behalf.

Automatic Information, Use and Security of Automatic Information
“Mono Uomo” uses your IP address to help identify you, to diagnose potential problems with our server and to manage our website.

The "cookie" files used by our site are saved via your internet browser in order to save you from the trouble of entering your login information (your e-mail address and password, which you use as a username to login to the site) every time you visit the "Mono Uomo". “Mono Uomo” may use cookie files for tracking your purchases and providing content related to activities that you may be interested in and for other reasons related to your transactions on the site.

Your E-mail Information and E-mail Communication
From the moment you become a member of "Mono Uomo", weekly informative messages or messages customized according to your interests can be sent to your e-mail address, unless otherwise requested by you. You can use your right to make changes to these messages, to give up service and restart at any time. The content of these e-mails may include information about the product you have purchased and / or information about other products that we think you may be interested in and promotions implemented by "Mono Uomo" shoes.

Your Contact Information, Use and Privacy of Your Contact Information
The contact information you have recorded on "Mono Uomo" is used to contact you regarding your transactions on our site, if necessary.

Except where prohibited by law, your name or address will not be shared by "Mono Uomo" with other institutions and organizations. If a third party submits a subpoena or other legal document requesting disclosure of your identity, "Mono Uomo" will make all necessary efforts to notify you using your current address registered in our system; will not be held responsible for your contact information being out of date or unable to notify you in other ways.

In case of bankruptcy or other transfer of ownership, your contact information will be transferred to the successor. “Mono Uomo” reserves the right to share your personal information with the official authorities responsible for public security, upon request.

Security of Your Information
During the completion of your order, your financial information such as your billing information and account information is used by "Mono Uomo" to bill you for the products and services you purchase. "Mono Uomo" will never share your financial information with third party institutions and organizations without your prior consent.
“Mono Uomo” has the necessary security measures to prevent the loss, misuse or modification of the information under its control.

Notification and Revisions
“Mono Uomo” is constantly developing in terms of administration and operation; necessary revisions are rapidly implemented within the framework of its corporate structure. In parallel with these developments, our Confidentiality Agreement is revised in parallel with these developments. We recommend that you visit our website frequently to see the latest changes to our Privacy Policy.

Unless otherwise stated, our current privacy policy applies to all information you have voluntarily registered in the system regarding you and your account.

We kindly ask you to carefully review the following issues regarding payment and order cancellation:

For purchases made by money order or EFT, the processing time of the orders is not the moment the order is placed on the website, but after the transfer or EFT you make is displayed in the company accounts.

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For orders placed by wire transfer, orders that are not transferred within 5 working days at the latest are automatically canceled by the system.

For orders placed by credit card, if you want your order to be canceled, you can reach our customer representative by calling +90 (537) 594 95 22 until 15:00 at the latest and cancel your order before your order is shipped.

All orders are shipped with a delivery invoice as required by law.

For questions and problems regarding your order, you can contact us by e-mail address or by calling +90 (537) 594 95 22.

What Should I Know About Warranty and Product Return?
“Mono Uomo”. In order for the product you purchased from the website to comply with the return conditions, the product must be deemed "defective goods". It should be known that the product will not be counted as "defective goods" if the conditions of use specified on the delivery of the product and the instructions in the product manuals are not followed.

Refund requests arising from reasons such as not complying with the terms of use, not being used according to the instructions in the user manual are not accepted.

Please pay attention to the following issues regarding the product / s you have purchased:

In accordance with our sensitivity to customer satisfaction and applicable laws, you can return the product / s you have purchased within a period of seven (7) days by stating the reason.

Returns of products that have been opened and / or used and / or destroyed are not accepted.

You should only send the product to be returned with the cargo company we have contracted with. Products sent by another shipping company will not be refunded.

The return shipment of the product must be made with the original packaging and the issued invoice copies.

 

Product Return Address:
Semerciler Mahallesi Eski Hal Cad. No: 10 Adapazarı / Sakarya.
After you have received the product you ordered, you can send a message to the Customer Service Representative from the e-mail address or call us at +90 (537) 594 95 22 on any questions you want to ask about product return.

How to Refund? What Are The Conditions?
If the products that reach our technical service (as stated in the above article) are sent to us in accordance with the return conditions, the refund of the product amount will be processed on the day the product is delivered to us.

The period of reflection of the refund to your account is at the initiative of your bank. The refund of the payments made by money order at the purchasing stage is reflected in the customer account within 1 week at the latest.

If the cargo payment is covered by our company in the delivery of the product, the cargo amount will be deducted when refunding.

Our Contact Information
For other questions you want to ask, you can contact us from the following address information or the telephone numbers specified:

Sakarya Ozel Giyim Teks. And Ins. Tic. Singing. LTD. Sti.
Semerciler Mahallesi Eski Hal Cad. No: 10 Adapazari / Sakarya
Tel: +90 (537) 594 95 22
Email: info@monouomo.com

Other Matters
The "Mono Uomo" website may contain links to other sites for promotional or reference purposes.

“Mono Uomo” is not responsible for the privacy policies, content of these websites or the privacy policies and practices of third parties.

“Mono Uomo” uses physical, electronic and procedural safeguards regarding the collection, storage and disclosure of personally identifiable customer information. "Mono Uomo" security procedures mean that in some cases we may ask you to prove your identity before disclosing personal information.
The protection and confidentiality of your username and password determined by you for accessing the "Mono Uomo" system are also of great importance for you in terms of protecting your computer against unauthorized access. If you log in to oscarpazarlama.com system with your membership information, especially from a computer shared in public places, make sure that you log out of the system.

Any employee within the body of "Mono Uomo" will in no way request or will not request your password that you entered with your username. In order to ensure the security of your personal information, you should take care to take the necessary precautions to protect your username and password.

If you have any doubts or concerns regarding this privacy statement published on the "Mono Uomo" website, the applications on this site, or your actions on this site, please contact us at 0264 281 93 89.

Thank you for your trust in us. (The website "Mono Uomo" mentioned in the text above is the official website of "Mono Uomo" that sells online).